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Business — Global Development

Global Business Development

Build your overseas operations from the ground up.

Call center operators working in Southeast Asia
03
Global Business Development

Build a business overseas.

01LAUNCH

International Launch Support

We help launch international businesses and locations, from assembling local teams to building day-to-day operations.

Launch a LocationAssemble Local TeamsBuild Operations
02SALES TEAM

Build a Sales Team

Drawing on our experience in South Korea, we help recruit and train local sales teams and set up their operations.

Build Sales TeamsRecruit and TrainRun Local Operations
03GLOBAL CX OPERATIONS

Global Customer Experience Operations

Drawing on our experience running an English-language school and call center in Cebu, we help set up and improve global customer support operations that combine AI first-line support with English-speaking staff.

Launch Customer Support OperationsDesign WorkflowsImprove Operations
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Track Record

Our CEO has launched businesses overseas and helped other companies establish international operations.

PHPHILIPPINES

English-language school and call center (Philippines)

We launched an English-language school and call center in Cebu, recruiting and training teachers and operators and building day-to-day operations.

VNVIETNAM

Call center launch (Vietnam)

We helped open the location and design and launch the workflows that staff use on site.

KRKOREA

Sales team (South Korea)

We assembled and launched a local team to handle sales in South Korea.

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Our Process

From planning to daily operations.

01
SURVEY

Understand the Local Market

We review the market and conditions on the ground and establish what a launch needs.

02
DESIGN

Design the Operation

We design the team and workflows around local needs.

03
LAUNCH

Launch

We support recruitment and training and help get operations up and running.

04
OPERATE

Keep Operations Running

We help the team adopt and improve its workflows so the operation can sustain itself.

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Case Studies

What a launch looks like.

CASE 1E-commerce business (illustrative case)Launch Customer Support Operations

A new customer support center
in Southeast Asia.

Challenge

As overseas sales grew, the company struggled to keep up with inquiries in local languages.

Approach

We built a call center in the Philippines, designing recruitment, training, and daily operations.

Result

With local support in place, the team in Japan had fewer inquiries to handle.

CASE 2IT services company (illustrative case)Build a Sales Team

Building a South Korean sales operation
from scratch.

Challenge

The company was interested in South Korea but had no local sales team and had not taken its first step into the market.

Approach

We assembled the local team, designed its sales and training processes, and supported it through launch.

Result

The new team began selling locally and could gather feedback to guide market development.

Contact

Let’s make it happen.

Get in touch to discuss AI adoption, development, or a business idea.

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